Privacy Policy

01General provisions

1.1. This Privacy Policy (the “Policy”) applies to all information that Sultana-Lux (the “Operator”) may obtain about a user while the user uses the sultana-lux.uz website (the “Website”).

1.2. Use of the Website and submission of its forms constitute the user's unconditional agreement with this Policy and the terms of personal data processing it contains. If the user disagrees, the user must stop using the Website.

02Information about the Operator

Operator: SULTANA LYUKS BIZNES MCHJ (LLC), trademark Sultana-Lux. Taxpayer ID (INN): 300559459. Location: Tashkent Region, Chirchiq, Republic of Uzbekistan. E-mail: s.ilyaich@sultana-lux.uz. Telephone: +998 91 778-78-28.

Questions about the processing of personal data may be addressed to the Operator using the contact details above.

03Data processed

3.1. Data the user provides when completing forms on the Website: name, telephone number or other contact, company name, city, products of interest, expected order volume, model article number, message text and the source from which the user learned about the company.

3.2. Technical data transmitted automatically when visiting the Website: IP address, browser type and version, interface language, pages visited, date and time of the request, and cookie data as provided by the Cookie Policy.

3.3. The Operator does not process special categories of personal data (racial or ethnic origin, political views, health, etc.) and does not request users' payment details.

04Purposes of processing

Personal data is processed for the following purposes: contacting the user and handling the user's request; preparing commercial offers and answering questions about products and cooperation; keeping visit statistics and improving the Website (where consent to the relevant category of cookies has been given); ensuring the security of the Website and protecting it from automated submissions; compliance with the legislation of the Republic of Uzbekistan.

05Legal basis and consent

5.1. Personal data is processed on the basis of the data subject's consent, expressed by ticking the relevant box in a form on the Website and/or by selecting options in the cookie notice.

5.2. The data subject may withdraw consent at any time by sending a request to the Operator by e-mail. Withdrawal of consent does not affect the lawfulness of processing carried out before it was received.

06Procedure and retention

6.1. The Operator collects, records, systematises, accumulates, stores, updates, uses, transfers, anonymises, blocks and destroys personal data.

6.2. Personal data is kept no longer than the purposes of processing require. Once the purposes are achieved, or consent is withdrawn, the data is destroyed or anonymised unless legislation provides otherwise.

07Disclosure to third parties

7.1. The Operator does not sell personal data or pass it on for advertising purposes.

7.2. Access to the data is limited to Operator employees who handle requests and to technical service providers (hosting; statistics where consent has been given) to the extent necessary to provide those services.

7.3. Data may be provided to state authorities in the cases and in the manner established by the legislation of the Republic of Uzbekistan.

08Rights of the data subject

The data subject has the right to: obtain information about the processing of their data; require its correction, blocking or destruction if it is incomplete, outdated, inaccurate or not needed for the stated purpose; withdraw consent to processing; appeal against the actions or inaction of the Operator to the competent state authority or a court.

To exercise these rights, send a request to s.ilyaich@sultana-lux.uz stating the name and contact details left on the Website.

09Data protection measures

The Operator takes the necessary organisational and technical measures to protect personal data from unlawful or accidental access, alteration, disclosure and destruction: data is transmitted over a secure connection (HTTPS), the circle of persons with access is limited, and forms are protected from automated submission.

10Cookies

The use of cookies and similar technologies is governed by the Cookie Policy published on the Website.

11Final provisions

The Operator may amend this Policy. The new version takes effect when published on the Website unless it states otherwise. The current version is always available on this page.